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FAQ

  • Is it possible to have breakfast?

    Yes.Reservations can be made by booking with a breakfast included plan or by calling or at the hotel front desk one day before 20:00 for a mContinue reading
  • Do you have an ice machine?

    Yes.It is located on the 7th floor of the hotel.It is available free of charge 24 hours a day.
  • Do you have a humidifier?

    Yes.All rooms have an air purifier with a humidifying function.
  • Do you have a restaurant?

    Yes.There is an Italian restaurant on the 2nd floor of the hotel.
    Since you will be a tenant, please contact the store directly for reservatContinue reading
  • Do you have pajamas?

    Yes.We have a one-piece dress for adults.
    *We do not have for children.
  • Is there a convenience store nearby?

    Nishinakasu store is about a 2-minute walk from the facility.
  • Do you have a microwave?

    Yes.It is located on the 7th floor of the hotel.Available anytime 24 hours a day
  • What time is check-in?

    Check-in is until 24:00 (midnight).
    Even if it is past that time, we can respond by letting us know in advance that it will be late and the Continue reading
  • What is the cancellation fee?

    Cancellation fees are as follows.

    ■Free up to 2 days before your stay
    ■The day before:20%
    ■On the day of arrival:80%
    ■Cancellation without Continue reading
  • Do you have a charger?

    Yes.All rooms have a multi-type charger.
  • What kind of payment method is available for local payment?

    The following payments are possible.
    ■Cash
    ■Credit card
     (Visa, MASTER, JCB, AMEX, DINERS, UnionPay)
    ■PayPay,Rakuten Pay
  • What are the amenities

    Amenities below are available in all guest rooms.
    ■Face towel
    ■Bath towel
    ■Shampoo
    ■Hair conditioner
    ■Body soap
    ■Nightwear
    ■Disposable slippContinue reading
  • Do you have a vending machine?

    Yes.Soft drink vending machines are installed on the 1st and 7th floors of the hotel.
    *There is no alcohol.
  • Do you have a laundry?

    Yes.We have 2 washing machines and a dryer in the laundry corner.
    Laundry 300 yen/Times  
    Drying 100 yen / 30 minutes
    Detergent is not requiContinue reading
  • Can you keep my luggage before check-in?

    Yes.You can keep it at the front desk.It will be handed over at the front desk.
  • Can I extend the check-out time?

    If there is a vacancy on the day, it can be extended.
    *Up to 13:00.1 room 1 hour 1,100 yen(Tax included)
  • Is there a parking lot?

    There is a private parking lot for only 5 cars on the hotel premises by reservation.
    ■Time from 15:00 to 11:00 the next day
    ■Price 1500 yen Continue reading
  • Is there a smoking area?

    Yes.There is a non-smoking booth on the 2nd floor of the hotel.
    *All other places, including electronic cigarettes, are non-smoking.
    *SmokinContinue reading
  • Is there Wi-Fi?

    Yes.Free Wi-Fi is available in all guest rooms.
  • Can I issue a receipt?

    It can be issued to the address specified at the front desk.
    *It cannot be issued if the payment has already been made by online payment on Continue reading
  • When should I pay for local payments?

    You will be charged at check-in.
  • What time is check-in and check-out?

    Check-in is at 15:00 and check-out is at 11:00.
    *It may vary depending on plan

Reservation / Inquiry

092-406-1331

【24-hour reception】