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FAQ
092-406-1331
【24-hour reception】
Can you keep my luggage before check-in?
Yes.You can keep it at the front desk.It will be handed over at the front desk.What is the cancellation fee?
Cancellation fees are as follows.
■Free up to 2 days before your stay
■The day before:20%
■On the day of arrival:80%
■Cancellation without …Continue readingWhat time is check-in?
Check-in is until 24:00 (midnight).
Even if it is past that time, we can respond by letting us know in advance that it will be late and the …Continue readingDo you have a microwave?
Yes.It is located on the 7th floor of the hotel.Available anytime 24 hours a dayIs there a convenience store nearby?
Nishinakasu store is about a 2-minute walk from the facility.Do you have pajamas?
Yes.We have a one-piece dress for adults.
*We do not have for children.Do you have a humidifier?
Yes.All rooms have an air purifier with a humidifying function.Do you have an ice machine?
Yes.It is located on the 7th floor of the hotel.It is available free of charge 24 hours a day.What time is check-in and check-out?
Check-in is at 15:00 and check-out is at 11:00.
*It may vary depending on planCan I issue a receipt?
It can be issued to the address specified at the front desk.
*It cannot be issued if the payment has already been made by online payment on …Continue readingCan I extend the check-out time?
If there is a vacancy on the day, it can be extended.
*Up to 13:00.1 room 1 hour 1,100 yen(Tax included)Is there a parking lot?
There is a private parking lot for only 5 cars on the hotel premises by reservation.
■Time from 15:00 to 11:00 the next day
■Price 1500 yen …Continue readingDo you have a vending machine?
Yes.Soft drink vending machines are installed on the 1st and 7th floors of the hotel.
*There is no alcohol.Do you have a laundry?
Yes.We have 2 washing machines and a dryer in the laundry corner.
Laundry 300 yen/Times
Drying 100 yen / 30 minutes
Detergent is not requi…Continue readingIs there a smoking area?
Yes.There is a smoking booth on the 2nd floor of the hotel.
*All other places, including electronic cigarettes, are non-smoking.
*Smoking ou…Continue readingWhat are the amenities
Amenities below are available in all guest rooms.
■Face towel
■Bath towel
■Shampoo
■Hair conditioner
■Body soap
■Nightwear
■Disposable slipp…Continue readingWhat kind of payment method is available for local payment?
The following payments are possible.
■Cash
■Credit card
(Visa, MASTER, JCB, AMEX, DINERS, UnionPay)
■PayPay,Rakuten Pay